SBK

Thanks to Aracom the information transmission works fast

In the scope of healthcare policy changes occur frequently. For many people these changes are important, but hardly manageable. The Siemens company health insurance funds automatically inform their assured people per mail about legal alterations, contract adaptations and SBK events in general. Aracom has established the bulk letter creation. The current information and the addresses from the existing data base are integrated into submittals, which are adjusted to the new system. The connection between the Aracom headquarters and the Siemens company health insurance funds’ server enables the administration and programming of the submittals and problems concerning the mailing system can be easily solved. The assured people can therefore rely on recent and profound information. Aracom has assumed the entire programming process for the submittals. The text in the templates is adjustable and can be changed easily according to legal alterations, contract adaptations and promotion. Aracom expand and adjust all existing templates to the new system. The administration and programming of the new mailing templates can be handled via the Aracom headquarters due to their connection to the Siemens servers. Error messages of the mailing system can be instantly corrected without loss of time.